After Sales
Far-sightedness – For Wilkhahn, product responsibility means more than the functional and design longevity of products.
An environmentally compatible material cycle and product service, and enhancement to extend product life are also priorities for us which go without saying. We even continue to show responsibility at the end of product life and offer our customers extensive take-back and recycling services.
Repair or general overhaul
Our repair price list allows estimates to be made with speed and precision, and applies to all seating furniture ranges. For furniture ranges, that are no longer produced, we offer a repair service for an additional two years after the product has been discontinued.
General overhaul
A general overhaul is usually carried out at our Bad Münder plant on the basis of a detailed estimate, and is arranged by our local Wilkhahn consultant or by a local dealer.
Older products, which no longer meet current technical or design standards, may be updated if the customers wishes.
Product take-back
Utilization of parts and recycling
All models contained in the repair price list may, on request, be taken back by our plant. In the case of a new order, no take-back costs will be billed for those chairs being replaced by new chairs ordered from Wilkhahn.
